
A letter dated September 24, 2000
Since moving into my residence on Sept. 14th, I've had little time to sit down and write letters. However, I want to take this moment to write you and tell you that my experience with you, during a very stressful time in my life, was pleasantly mitigated due to the caring concern shown by you, during the selling of my house at 3011 Waverly Avenue in Oceanside.
I want to express special appreciation for the personal efforts and concern shown by Josephine Mercado, your listing sales agent. There were days she would call 2 or 3 times, to apprise me of what was going on, offer her advice as to maximizing the sales price, and advise or respond to any questions I had.
I especially appreciated that on the day of closing, she asked if my wife and I needed a ride and were comfortable driving ourselves to the closing at the mortgage company in Queens.
I will not hesitate to refer friends of mine, who are selling their homes, and tell them to ask for Ms. Mercado."
Sincerely,
Sam Greenwald
Lynbrook

Dear Josephine,
Just a note to thank you for putting your whole self into the sale of my house. I appreciate everything you did for me--from the mailings to the open houses--you were the "best"! You accomplished much more personnally than any ads I placed trying to sell on my own!
In summary--Your dedication is truly appreciated and will never be forgotten!!
You, compared to other realtors, have a heart. You put your heart into the sale/purchase and really cared.
Thanks
The Berenato's